The notion of conflict has been extensively examined in the organisational behaviour literature. The presented\nreport critically examines the literature and uses the example of the Northern Plant to highlight the complexities\nassociated with the task of managing conflict. Building on the assumption that although conflict in organisations\ncannot be avoided but it can be managed, the critical discussion here illustrates the failure of measures commonly\napplied by human resource and change managers to address conflict in organisations. Further discussion recognises\nthe tensions and relating to the pluralist perspective depicted in the academic debate, both theoretical and practical\nimplications are highlighted.
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